Experience
Agency, enterprise, and healthcare.
Full-cycle recruiting for technical, executive, G&A, and healthcare roles, plus hands-on HR and operations leadership.
Lead Recruiter
Oct 2024 – Present
Talent Ninja, LLC · Founder · Veteran-owned search practice · Greater Cincinnati (remote)
- Lead full-cycle recruiting from intake through accepted offer for IT, cybersecurity, and healthcare roles, plus executive, finance, and accounting searches.
- Make 10–15 placements a year in roles from $45K to $130K, generating $80K–$120K in annual fee revenue as a solo recruiter.
- Partner with 10–15 healthcare agencies, MSPs, and provider networks on workforce planning and retention, helping clients reduce turnover by about 20%.
- Built the recruiting infrastructure: ATS and CRM workflows, market research, and outreach sequences in LinkedIn Sales Navigator, Apollo.io, and Dripify, plus AI-assisted sourcing.
- Negotiate fee agreements, manage invoicing, and keep bad debt near zero through careful client vetting.
full cycleexecutive searchsourcing automationclient partnership
Director of Operations, HR & People Operations
Jan 2023 – Present
Safe Haven Home Care, LLC · Co-founder · Ohio Medicaid waiver agency · Greater Cincinnati
- Helped grow a DODD-certified agency to ~$250K in 2025 revenue, serving up to 15 clients with a team of up to 10 direct support professionals.
- Own the full HR function: recruiting, structured interviews, background checks, onboarding, credentialing, payroll in ADP RUN, scheduling, and employee relations.
- Cut new-hire time-to-productive from 3 weeks to under 10 days with a hiring and credentialing process built from scratch.
- Passed all 43 DODD compliance review items with zero findings.
- Reduced payroll errors by 25% and admin overhead by ~$18K a year by redesigning HR, billing, and scheduling workflows.
HR generalistonboardingcompliancepayrollretention
ServiceNow Consultant & Business Analyst
Feb 2023 – Jan 2024
Snowfox Solutions · Blue Ash, OH
- Led requirements gathering, stakeholder workshops, process mapping, and UAT for enterprise ServiceNow ITSM and PPM implementations.
- Delivered end-user training, SOPs, and post-go-live support that drove adoption across business and technical teams.
Technical Recruiting Consultant
Feb 2022 – Oct 2022
Amazon & Ring · Contract · Remote
- Managed 15+ concurrent high-priority technical reqs supporting aggressive engineering and operations headcount goals.
- Sourced and screened ~2,500 candidates a month with LinkedIn Recruiter and Boolean/X-ray search.
- Reduced average time-to-fill by 30% through proactive pipelines and structured interview management.
- Earned 90%+ hiring manager satisfaction through calibrated candidate quality and steady communication.
Strategic Sourcing Consultant
Oct 2021 – Feb 2022
Allegion · Contract · Remote
- Built passive-candidate pipelines for software engineers, data scientists, and solutions architects, raising passive engagement by 40%.
- Filled 10+ high-demand engineering and IT roles within SLA.
Career Break & MBA Completion
Aug 2020 – Oct 2021
Indiana Wesleyan University
- Focused on completing my MBA in Project Management (awarded December 2021) before returning to recruiting with Allegion.
Career Coach & Workforce Development Specialist
Feb 2019 – Aug 2020
OhioMeansJobs / Hamilton County Job & Family Services · Returned to OhioMeansJobs · Cincinnati, OH
- Managed a WIOA-funded caseload of 200+ job seekers a year, with a 65% placement rate within 90 days.
- Ran 50+ workshops for 1,000+ participants and built hiring partnerships with 25+ employers.
- Served as the subject matter expert for veteran workforce transition.
Technical Recruiter / Senior Technical Recruiter
2014 – 2018
Connecting People, Adecco, Luxottica, E.W. Scripps, Anchor Point Technology, Fahrenheit IT · Denver, CO & Cincinnati, OH
- Started in recruiting at Connecting People, a boutique recruitment and staffing agency in Denver.
- Full-cycle recruiting for Fortune 500 and mid-market clients across IT, engineering, healthcare, manufacturing, and G&A, up to C-level.
- Consistently exceeded monthly and quarterly placement KPIs by 10–15%.
- Managed reqs, interviews, and offers in Taleo, Workday, Bullhorn, and iCIMS, and configured workflows in Workday and Bullhorn.
Job Developer & Career Coach
2011 – 2014
OhioMeansJobs / Ohio Department of Job & Family Services
- Joined right after graduating from UC, coaching job seekers and developing hiring relationships with local employers.
- Moved to Denver in 2014 to start my recruiting career.
Team Leader, Bradley Linebacker Crewmember (14R) & Administrative Specialist
2002 – 2006
United States Army · Fort Hood, TX & Baghdad, Iraq
- Deployed to Baghdad, Iraq, in Operation Iraqi Freedom, leading soldiers through combat operations.
- Managed personnel records, training schedules, compliance documentation, and logistics for a 30+ soldier element.
- Combat Action Badge, Army Good Conduct Medal, Global War on Terrorism Service Medal, National Defense Service Medal.
